Return Policy

Daplis Print, we strive to provide our customers with high-quality products and excellent service. We understand that sometimes returns or exchanges may be necessary. This Return Policy outlines the guidelines and procedures for returning or exchanging items purchased from our store.

1. Eligibility for Returns/Exchanges:
– Only items purchased directly from Daplis Print are eligible for return or exchange.
– Customized or personalized items cannot be returned or exchanged, unless there is a manufacturing defect or error on our part.

2. Timeframe for Returns/Exchanges:
– Customers have a period of 30 days from the date of purchase to request a return or exchange.
– After 30 days, we regret that we cannot accept returns or exchanges.

3. Return/Exchange Process:
– To initiate a return or exchange, please contact our customer service team via email or phone. Provide your order number and a detailed explanation of the reason for the return or exchange.
– Our customer service team will review your request and provide you with instructions on how to proceed.
– Please ensure that the item(s) being returned or exchanged are in their original condition, unused, and in the original packaging.
– Customers are responsible for the shipping costs associated with returning or exchanging items, unless the return or exchange is due to a manufacturing defect or error on our part.

4. Refunds:
– Once we receive the returned item(s) and verify their condition, we will process the refund to the original payment method used for the purchase.
– Refunds will exclude any shipping charges incurred during the initial purchase.
– Please allow a reasonable processing time for the refund to be reflected in your account.

5. Exchanges:
– If you wish to exchange an item for a different size, color, or design, please specify the desired replacement when contacting our customer service team.
– Exchanged items will be shipped to you once we receive the original item(s) in their original condition.

6. Damaged or Defective Items:
– In the rare event that you receive a damaged or defective item, please contact our customer service team immediately.
– We may request supporting documentation, such as photographs, to assess the damage or defect.
– If the damage or defect is confirmed, we will provide a replacement or issue a refund, including any shipping charges incurred.

Please note that this Return Policy applies only to purchases made directly from Daplis Print. If you have purchased our products through a third-party retailer or website, please refer to their respective return policies.

We reserve the right to amend or modify this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any further questions or need assistance with a return or exchange, please contact our customer service team.

Thank you for choosing Daplis Print. We appreciate your business and look forward to serving you.