Refund Policy


Daplis Print, we strive to provide our customers with high-quality products and excellent customer service. We want you to be completely satisfied with your purchase. However, if you are not satisfied for any reason, we offer a refund policy to ensure your peace of mind. Please read the following refund policy carefully:

1. Eligibility for Refund:
– Refunds are available for products purchased directly from Daplis Print.
– Customized or personalized products are generally not eligible for a refund unless they are defective or damaged upon arrival.

2. Refund Requests:
– To request a refund, you must contact our customer support team within 14 days of receiving the product. You can reach us by email at [email protected] or [email protected].
– When contacting us, please provide your order details, including the order number, the product(s) you wish to return, and the reason for the refund request.

3. Return of Product(s):
– If your refund request is approved, we will provide you with instructions on how to return the product(s). Please note that you will be responsible for the return shipping costs unless the product is defective or damaged.
– The returned product(s) must be in their original condition, unused, and in the original packaging.

4. Refund Process:
– Once we receive the returned product(s) and confirm that they meet the eligibility criteria mentioned above, we will initiate the refund process.
– The refund will be issued to the original payment method used for the purchase. Please allow up to [number of days] for the refund to be processed and reflected in your account.

5. Non-Refundable Items:
– Certain items are non-refundable, including digital downloads, gift cards, and services.

6. Exchanges:
– We currently do not offer direct exchanges. If you wish to exchange a product, please follow the refund process and place a new order for the desired item.

7. Shipping Costs:
– Shipping costs are non-refundable, except in cases where the product is defective or damaged upon arrival.

8. Changes to Refund Policy:
– Daplis Print reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

If you have any further questions or need assistance, please don’t hesitate to contact our customer support team. We are here to help you.

Note: This refund policy is subject to the laws and regulations applicable in your jurisdiction.